I cannot do this anymore.
So I've had the flu for the past five or six days. It's just now starting to get better. I called out one day and worked the rest of it sick. I threw up in the bathroom today.
I also got my period today – my cramps are and always have been the worst pain I've ever experienced. So that's also happening.
I haven't eaten today because I didn't take a break at work because I was planning on leaving early.
Today was one of the worst days of my life.
So I've explained about the team to you guys – about how the regular sales associates are perfectly awesome young ladies and they treat me with respect, and how the keyholders have been pretty much nasty to me since I got there?
Ok not nasty. They haven't been nasty. But they've completely disregarded my authority at every opportunity. They don't say hello when they get in, they're not polite to me, they don't check in with me about decisions, they don't partner with me when something needs to get done, they literally seem to feel they have no use for me.
Part of that is probably because I don't know as much as they do.
But they're supposed to be helping train me so eventually I do know as much as they do, yeah? Like I'm supposed to ask questions and they're supposed to be great and help me.
Anyway today was really horrible. Usually, if I'm sick but I need to go to work anyway, I will do my best to take care of myself, drink lots of water and try to stay off my feet.
A sales associate called out this morning well ahead of her shift, but she called out for “a few days” due to a death in the family. I started making arrangements for someone to cover her shifts this week, and the girl I was opening with said “Oh yeah, the other keyholder texted me to say she was working on it already.”
wtf? I'm sorry, there's two things wrong here:
I'm the ASM. It's up to me to deal with someone calling out for more than a few shifts, and for bereavement.
This girl isn't even in the store. What the fuck is she doing talking to other employees about scheduling?
So I'm completely thrown off at this point. Since I heard it second hand, I decided to wait until she was in the store to say anything about it. Instead, I just reached out and started making shift changes all week.
At one point, while the girl I was working with left to help a customer, I stepped behind her station to continue her project. She ran towards me obviously huffy and said something like “No it's okay I'm going in order so I can finish it I can finish it.” I'm like what the fuck is up with these people?
Then she mysteriously disappeared behind the register for like three hours of her shift. She was on the phone with someone about the supply order, but when I asked her if something had gone wrong she said “no.” Just no.
Not “No, everything's fine,” or “No, sorry, I just needed to follow up with them about ....”
Just no.
So I walked away. I probably shouldn't have done that but I was so upset. They don't partner me in on anything.
So she stayed up there for a while, and I asked maybe an hour later what she was working on. “The retail communication just came through,” she answered, pointing at the e-mail. “I'm just printing everything.” And she was, and did. Another hour went by and she still hadn't moved.
I'm so confused.
When the shift change happened, the other girl (the one I'm actually having problems with) burst through the door. She doesn't say hello to me or acknowledge me when I say hello. She came right in and started go go going about all sorts of tasking she needed to give everyone. Completely disregarded me. When I went over to try to insert myself into the conversation, she and whoever she was talking to would head off and start doing other things.
Do I smell?
To Be Continued..... Probably